Condominium Maintenance Procedure

Condominium Maintenance Procedure

1. Reporting an Issue
   If a unit owner experiences a maintenance issue (water leak, plumbing issue, electrical problem, etc.), the owner must report the issue through the condominium’s official communication channel (email or management portal). Text messages or informal communication should not be used for official maintenance requests.
2. Initial Inspection by Unit Owner
   If the issue appears to originate from inside a unit (for example plumbing fixtures, appliances, or internal pipes), the unit owner is responsible for arranging an inspection by a licensed professional such as a plumber, electrician, or inspector.
3. Inspection Documentation
   The unit owner should obtain a written report or invoice from the licensed professional describing:

• The cause of the problem
• Whether the issue originates from the unit or from the building structure or common elements
• Any recommended repairs

4. Submission of Findings
   The inspection report should be submitted to condominium management or the board for review through the official communication channel.
5. Determination of Responsibility
   After reviewing the inspection report:

• If the issue originates from the unit, the unit owner is responsible for repairs.
• If the issue originates from the building structure or common elements, condominium management will address the repair and may involve the building’s insurance if necessary.

6. Reimbursement for Inspection
   If the inspection confirms that the issue originates from the building or common elements, the condominium may reimburse the reasonable cost of the inspection.
7. Emergency Situations
   In the event of an emergency (active water leak, electrical hazard, or safety issue), the unit owner should immediately take reasonable steps to stop damage and notify condominium management as soon as possible.

This procedure is intended to ensure that maintenance issues are handled efficiently, fairly, and with proper documentation.